Privacy policy

Privacy Statement Giving Europe B.V., Giving Europe Gmbh, Giving Europe France SARL, Giving Europe Iberia S.L. and Giving Europe Italia S.R.L.

Introduction

This privacy statement explains how we deal with your personal data and how you can exercise your rights regarding these data.

When we refer to ‘we’, ‘us’ or ‘our’, we mean:

Giving Europe B.V., registered in the trade register of the Chamber of Commerce under number 11052213, with its place of business at Het Eek 1, (4004 LM) Tiel;

Giving Europe Gmbh, registered in the trade register of the Amtsgericht Bremen HRB 24407, with its place of business at Am Waller Freihafen 1a, (D-28217) Bremen;

Giving Europe France SARL, registered in the trade register of Strasbourg TI 535 009 575, with its place of business at Rue de Dublin 3, (67300) Schlittigheim;

Giving Europe Iberia S.L., registered in the Registro Mercantil de Barcelona, tomo 43193, folio 82, hoja B-426304, with its place of business at Gran Via de les Corts Catalanes 641, (08010) Barcelona;

Giving Europe Italia S.R.L., registered in the trade register of Milano MI-2015875, via Emilio Motta 10, 20144, with its place of business at Via Emilio Motta 10, (20144) Milano;

The above-mentioned companies must be considered so-called ‘(joint) controllers’ in the sense of the privacy regulation. In short, that means that we are responsible for compliance with the privacy regulation in respect of your personal data.

By ‘personal data’ we mean information that directly or indirectly relates to a certain person. For example, your name, email address and telephone number. We process your personal data if you act as a contact on behalf of a (potential) customer or supplier and use our services / products and/or we use your services / products. Furthermore, we process any other personal data that you provide us with as a visitor to our web site.

We do not process special personal data, such as data concerning race and ethnicity.

Why do we process personal data and on which basis?

We request and use certain personal data of yours mainly to optimize our services. Your address details are essential for delivering an order that you placed with us. If you do not provide these details, we cannot adequately execute our agreement with you.

Your personal data are used for correctly fulfilling orders and providing the associated service. Additionally, your personal data are used to inform you by post and/or email about any requests and/or order(s) and for the development of our web site. Moreover, your personal data are used to send you interim turnover reports and intrastat reports. If you no longer wish to receive these, you can let us know with the contact option below.

The primary legal basis for this is that these processing operations of personal data are necessary for us to fulfil our obligations on the basis of the agreements concluded between yourself (and/or your company) and us.

In addition to this, we have a legitimate interest in using your personal data, namely to optimize our service commercially for your benefit as one of our customers. For example, sending (personal) newsletters in which we inform you of our (personal) offers and about special services which we believe may be relevant to you. We also send such newsletters to you as a prospect, but only after we have received your consent. Furthermore, we could approach you with a request that you write an online review about the articles purchased from us.

 In certain cases, we also use your personal data to check your credit rating. The basis for this operation is that the processing of your personal data is necessary for pursuing a legitimate interest of ours, namely a business interest. We may deploy external agencies to this end. For this credit rating, we may share your data with others, who are only allowed to use these data for that purpose. 

Finally, we store your personal data because we are required to do so pursuant to tax laws.

Of course, we set great store by the protection of your privacy in using your personal data. We have implemented measures to this end. For example, you can easily exercise your rights as described below, and you can always unsubscribe from our mailings.

If necessary, we will ask for your prior permission for certain processing activities.

How and where do we store your personal data?

We store your personal data only as long as this is necessary for an adequate service or as long as is necessary to meet a legal obligation. It goes without saying that we will not keep your personal data any longer if you withdraw the consent you gave earlier.

We treat your personal data with care. In our company, we have put extensive measures in place to protect data, including personal data. To mention a few:

-          Personal data are only accessible to employees if this is strictly necessary for them to perform their duties;

-          we have implemented adequate IT security measures;

-          we periodically run tests to discover vulnerabilities.

The data, including personal data, which we have at our disposal, are stored locally within the European Union, except the data that are processed by third parties for the purposes of analyses, such as Google Adwords and Hotjar.

With whom do we share personal data?

We treat personal data as confidential. Your personal data are only processed for the benefit of our company and not provided to third parties, except as stated here.

To ensure a correct service, we deploy certain internal and external suppliers, such as IT suppliers and logistics companies. We enter into agreements with suppliers who have access to personal data for their service, for example about confidentiality, security and the fact that they are not allowed to use the personal data for their own purposes.

Furthermore, personal data may be transferred to a third party in the context of an acquisition, merger, or (other) reorganization in which our company is involved.

Finally, it is possible that we are obliged to provide personal data if the law requires this or to obey an order of a competent authority.

Further information and your rights

Should you have any further questions about how we deal with your personal data or should you wish to see them, or wish to ask us to correct or delete them or to submit a request to limit the processing or transfer of your personal data, please contact us at the email address privacy@givingeurope.com.

Finally, you have the right to object to the processing of your personal data. For this too, you may contact us via the email addressprivacy@givingeurope.com

We will process your query or request and respond as soon as possible. It is possible that we need additional information to process your request. For example, in the event of a request for access or deletion, we will need to know for sure that you are the person that the relevant personal data apply to and will have to verify whether the request is justified and feasible. The reason is that this request may impinge on the (privacy) interest of all our customers and relations.

There is also the possibility to lodge a complaint with a supervisory authority. You have the choice to lodge a complaint yourself with the Dutch Data Protection Authority (the leading supervisory authority) or with the supervisory authority of the member state in which you live / reside. The websites of the supervisory authorities contain more information on this.

Use of cookies

Our web sites use so-called ‘cookies’. Cookies are small text files that are automatically stored on your computer by an Internet page that you visited. In the first place, these cookies are intended to make our web sites work better. Additionally, we use analytical cookies, with which Google Analytics measures the way in which visitors use the web site.

More detailed information about the cookies used and about how you can choose to give permission for the use of such cookies can be found in our cookie statement via this [link]

Latest version: 14 May 2018

We may amend this privacy statement from time to time. An amended privacy statement is effective from the date shown here.